Return Policy

To be eligible for a return or exchange, the item must be unused and in the same condition as when it was received. The item must also be returned in its original packaging, along with any accessories, manuals, and documentation. We do not accept returns or exchanges for items that have been used, damaged, or altered in any way.

To initiate a return or exchange, please contact Boom support on how to proceed. Boom will provide you with a return address and any additional instructions or requirements for returning the item.

Once the item has been received and inspected by the seller, a refund or exchange will be issued based on their specific policies.

Return Procedure

All returns and exchanges will be handled based on the procedures of each seller on Boom. Each seller has their own specific policies regarding returns and exchanges, and we encourage our customers to review the policies of the seller they purchased from before initiating a return or exchange.


Certain items may not be eligible for return or exchange, such as perishable items. These exceptions will be clearly stated in the product description or checkout page.

Contacting Us

If you have any questions or concerns regarding our return policy, please contact our customer support team for assistance. You may send an email to support@boom.health

This document was last updated on March 26, 2023